Privacy Policy for X-Pilot
Last Updated: October 7, 2025
Welcome to X-Pilot! This Privacy Policy explains how XPilot Inc. ("we," "us," or "our") collects, uses, and discloses information about you when you use our website, services, and applications (collectively, the "Service").
1. Information We Collect
A. Information You Provide to Us:
Account Information: When you register for an account, we collect your name, email address, and password.
Payment Information: When you subscribe to a paid plan, we collect payment information through our third-party payment processor (e.g., Stripe). We do not store your full credit card details.
User Content: We collect the files, documents, text, and other materials you upload or provide to the Service for the purpose of generating videos ("User Content").
Communications: If you contact us directly, we may receive additional information about you.
B. Information We Collect Automatically:
Usage Data: We automatically collect information about your interactions with our Service, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
Device and Log Data: We collect information from your device, including IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our Service: Your User Content is used exclusively to generate the videos you request.
Process transactions and send you related information, including confirmations and invoices.
Communicate with you, including responding to your comments, questions, and providing customer service.
Monitor and analyze trends, usage, and activities in connection with our Service to improve it.
For security purposes, to detect and prevent fraudulent activity.
Important Note on AI Sub-processors: To provide the video generation service, your User Content (such as text from your documents) may be sent to our third-party AI model providers (e.g., Google for the Gemini model). We have data processing agreements in place with these providers to ensure they handle your data securely and do not use it for their own purposes.
3. How We Share Your Information
We do not share your personal information except in the following circumstances:
With Service Providers: We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, cloud hosting (e.g., AWS), and AI model provision.
For Legal Reasons: We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request.
4. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can manage your account information through your account settings or by contacting us directly.
5. Data Security
We implement technical and organizational measures to protect your information against accidental or unlawful destruction, loss, alteration, or unauthorized access.
6. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]
